Terms & Conditions

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 Please read the following Terms & Conditions carefully.  Note that the following is at the discretion of KD Equestrian Consulting  and rates/itineraries are subject to change.  

Important: Please ensure that you are familiar with the riding policy for each safari. We reserve the right to prevent any client from riding if we feel they do not fulfil the minimum competence level as indicated.

• All our rides are catered for experienced riders only. We regret we do not cater to beginners or novice riders. To join one of our safaris, you have to be able to control a horse, be comfortable in all three paces walk, trot, and canter and be able to rise to the trot and get out of the saddle in canter. You need to have an independent seat. See what level you are with our explanation guide below.  

• If booking as a whole group (up to 8 people) we can cater for non-riders if there is more than one in the group.

• Our weight limit is 85kg.  Why...here's why https://lionandsafaripark.com/why-is-there-a-weight-limit-for-horseback-riding

Travel restrictions – should you be unable to travel due to specific travel restrictions at the time of your booking then the booking will be rescheduled without any penalty charges but a surcharge might apply in cases where there is a change in season or year.
Prices- Safari Rates shown are all inclusive package rates per person sharing . Single supplements will apply.  For more information on what is included and excluded please contact us- as it differs with each safari. 

 Unless otherwise specified in the offer description, fixed prices do not include the following: • Specific supplements offered in connection with each holiday such as excursions, additional days, single room supplements, etc. • Transport-related taxes  • Air transportation from other countries • Health and travel insurance (mandatory)

KD Equestrian Consulting charges a flat rate per person of $150 and offers 24/7 support while on safari.  We can organize further travel beyond your horse safari experience, such as add-on trips / transport.

 Revision of prices In accordance with applicable legal rules, the price of your holiday may change up to 30 days prior to the date of your departure depending on factors affecting the following: • Transport costs  • Currencies subject to review where some of the services are invoiced to us in a foreign currency, which can affect the price of a holiday.  

Prices are calculated according to the exchange rate valid at the time. They can be regularly updated on the website to follow currency fluctuations.
Payment Method-  We accept payment by bank transfer in British pounds, US dollars and euros. Transfers must be confirmed by the issuing bank. Transfer confirmations must be sent to us by email. Transfer confirmations must mention the buyer’s first name, surname and Tour number. They must be sent before the option date, i.e., by the deadline on which a provisional booking will be closed. 

NB: In case of a payment by bank transfer, the buyer is responsible for all bank transfer fees. We must receive the full amount as per your invoice, with no charges deducted. 

Payment terms-  Registration will be effective as soon as a booking has been made. A deposit must be paid in full at the time of booking. We are not under any obligation to provide a service until such time as we have received and collected payment of the deposit in full. However, you are responsible for paying all the agreed amounts for the products or services ordered. The following shall not be deemed to clear the debt: the provision of a bankcard number until such time as payment has been approved by the payment centre or a transfer until such time as your bank has issued confirmation. If you fail to fulfil these payment terms, you will be deemed to have requested the cancellation of your order. In the event of an unauthorised, partial or overdue payment for whatever reason, the sale of the services booked will be cancelled, you will be liable for the costs incurred as a result and you will have no claim as a result of such cancellation attributable to you.

Booking confirmation – Upon placing your order, you must pay us 30% non refundable deposit . Some safaris require 50% deposits to secure a place so please check each individual tour requirements. 

Provisional bookings will expire after 30 days automaticially if no payment has been made.

The balance of your booking must be paid usually 60 days prior to your departure date. Again- each safari has different Terms and Conditions so please check this. If the balance is not paid by the agreed date, you will be deemed to have cancelled your holiday and will have no claim as a result. 

 If you make a booking less than 60 days prior to departure, you must pay the full cost of your holiday immediately.

Cancellations-  EACH SAFARI HAS DIFFERENT TS&CS- SO THESE MAY CHANGE FROM OUR GENERAL ONES BELOW. YIU WILL BE SENT ALL THIS ON BOOKING ENQUIRY.

 Any request to change or cancel a booking must be sent to us by e-mail . We will send you an e-mail confirming your requested change(s) or cancellation. If you do not receive this confirmation, your request will not have been recorded. You must ensure that you receive a confirmation e-mail and regularly check your inbox.

 We agree to inform you as soon as possible of any significant change to a holiday and/or price by any means. A significant change shall be deemed to include any price increase of more than 5%. Should any significant change be made to your holiday by us, you will be entitled to: • Terminate the sale and immediately obtain a refund of the full amount paid, without being required to pay us any compensation. You must notify us of such termination by any means for which an acknowledgement of receipt is issued, within 7 days of drafting of the document confirming the cancellation; or • Accept the change to the package and/ or price we offered, in which case an amendment to the contract setting out the relevant changes must be approved by you and us
We may cancel a holiday due to an insufficient number of registered participants, as specified for all of the holidays we offer. You will be notified of our decision at least 21 days prior to your scheduled departure date. We will refund the full amount paid by you but you will not be entitled to any other compensation. You will be offered equivalent alternative solutions. 

We will charge you a $50 administration fee for any change made by you after you have registered. 

Until such time as the contract has taken effect, you may transfer your contract to a person who strictly meets the same requirements as you in order to take the holiday. You must contact us to request a booking transfer by email  at least fifteen (15) days prior to the departure date. You must indicate the civil status (first name, surname and age) and full address of the person(s) to whom you are transferring the contract and of those taking part in the holiday, and provide proof that the relevant person(s) strictly meet the same requirements as you in order to take the holiday. 

Transfer fee: You and the person(s) to whom you transfer your contract will be jointly and severally liable to pay us a transfer fee. Named services requested with the original booking (including but not limited to plane tickets, light aircraft transfers, or permits) may not be transferrable or refundable. The company will assess transfer costs on a case-by-case basis. Transfer fees depend on the proximity of the departure date and the mode of transport used to travel to the holiday destination, particularly if a plane ticket (or tickets) has (have) already been issued and has (have) to be replaced. 

Due to requirements imposed by our suppliers (local service providers, etc.) and the payment terms imposed upon us by our suppliers, our cancellation fee increases the closer to the departure date that the cancellation is made. The following will be deducted as a penalty from any refund made to you, depending on the date of cancellation compared to the date of the holiday- 

 No refund will be issued for a holiday that is interrupted or curtailed by a participant for whatever reason.  other than due to medical reasons . 

 In the case where a client is unable to travel due to specific travel restrictions at the time of their booking and no suitable alternative dates can be found the booking will be refunded in full (except the deposit) Should a client fail to join the safari for any other reason or join it after departure or leave it prior to its completion, no refunds can be made. 

 Itineraries  Our itineraries may change due to safety reasons, weather conditions or unforeseeable circumstances. Routes may change due to events beyond our control such as the following: diversions, flooding, drought, strikes, local events, etc. KD Equestrian, our partners, our tour escorts and our local guides will always do everything possible to identify the best solution, even by changing a route. 

Accommodation Accommodation details are provided for each holiday and may include staying in tents, with hosts or in establishments with no official rating. NB: a triple room is usually a double room with a folding bed. Comfort levels attributed to hotels in the description are ratings established with reference to local standards applicable in the host country and may therefore differ from British standards. They are provided solely by way of a guide. 

Meals The meals provided are indicated for each holiday. We draw your attention to the fact that meals may be simple or even frugal. Catering, supply and storage options are not always obvious. But that is what you sign up for! 

Extras Extras must be paid for to the hotel prior to departure. You are solely responsible for checking the validity and accuracy of charges for extras and for settling any disagreement with the relevant establishment. We will not be involved in any way whatsoever with the consequences of a direct settlement (extras are, by definition, excluded from the services covered by the cost of accommodation) between a client and a hotel either during or after your holiday. 

Valuables and luggage In view of the specific nature of the holidays we organise, we ask you not to bring any unnecessary valuables with you such as jewellery, valuable watches, laptops, etc. We will not be liable for any luggage that is left behind, lost, misplaced or stolen from a hotel or other room, a coach or any other mode of transport. 

Aptitude for a holiday The holidays we offer may involve certain specific factors (isolation, adverse weather conditions, stress ) Furthermore, certain holidays require a particular level of fitness and a high level of riding skills. We advise you never to overestimate your abilities and to consult your GP or even a specialist in order to determine your aptitude for the holiday you plan to take. The information you provide when registering concerning your riding skills, height and weight is contractually binding: our guide reserves the right to refuse to accompany any rider whose level or ability differ(s) from that (those) indicated when registering and that is (are) inadequate for the ride. In this case, you will not be entitled to any compensation. During a holiday, each participant is required to take due care and to follow the advice given by our professional guides. We will not be liable for any accident due to the carelessness of a party member, and we reserve the right to exclude anyone whose behaviour and/or riding skills is/are deemed to jeopardise the safety of the party or the wellbeing and cohesion of participants.